Shipping policy

Shipping Policy

Thank you for visiting and shopping at Jerzia. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2- 21 business days. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates 

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method	Estimated delivery time	Shipment cost
Redbox (for stock items)	3-14 business days	MVR 85
Redbox ( For preorder items 5 - 14 days lead time)	7 - 21 days	MVR 85
SWIFT (For preorder items 5 - 14 days lead time. Only in Male and Hulhumale’)	3 - 14 days	MVR 55

Delivery delays can occasionally occur. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if applicable . The tracking number will be active within 24 hours shipment when applicable.

Customs, Duties and Taxes

Jerzia is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Jerzia is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the Maldives.